The Public Works Department provides for the preventative maintenance, annual cleaning, and inspection of the city’s sanitary and storm water / drainage systems in compliance with National Pollutant Discharge Elimination System (NPDES) and Community Rating Service (CRS) programs. Public Works maintains these systems to ensure their efficient operation, maximize flow capacity and reduce the possibility of sewage back-up in residences.
Sanitary Sewer Billing Issues & Questions
For sanitary sewer billing related issues and questions, including rate information, please contact Utility Billing during normal business hours at 847-398-6070 Ext. 214.
Sanitary sewer bills are issued quarterly on the 15th of January, April, July, and October and are due on the 11th of the following month.
Please Note: The purchaser of a property is responsible to ensure all previous outstanding utility balances are paid in full before closing or risk being responsible for the outstanding utility balances.
The City of Prospect Heights maintains the sanitary sewer system from along Wolf road to the west of the City. These areas consist of the former Old Town Sanitary District and Special Service Areas 1, 2, 3, and 4. Effective April 1, 2017, the City will no longer levy a special property tax assessment for the properties within Special Service Areas 1, 2, 3, and 4 for sanitary sewer service. These properties will receive a quarterly bill for sanitary service the same as the other customers from the former Old Town Sanitary District.