After heavy snows, the City’s streets
must be cleared to provide safe transportation for the community. The City’s
seasoned Public Works drivers take every safety precaution necessary while
performing snow removal operations. As snow is removed from the roadways, it is
deposited on the adjacent right-of-ways where resident mailboxes are located.
The majority of mailboxes are not
affected by the snow removal process but some mailboxes that are not properly
secured or do not comply with the Post Master’s mailbox
guidelines can show damage after snow removal.
A simple 4x4 treated wood post is recommended by the Post Master to provide the
For mailboxes that show damage after a plowing event, it
is mostly because they were loose, not properly maintained or rotted, or did not
meet the Post Master’s standards. The City is not responsible for fallen
mailboxes that are not designed or maintained to handle the snow load and will not
repair or replace any mailbox/post that is damaged by the snow load being
plowed from the roadway.
Occasionally mailboxes are
struck by plows. If a City snow plow makes CONTACT with a mailbox, Public Works
will replace the mailbox in the spring with a USPS approved mailbox and 4x4
post. Please call City Hall to report and the driver of our route will go out
and inspect the claim.
The Prospect Heights Public
Works department does not maintain all the streets in the City. Some streets
are maintained by the State of Illinois or Cook County. If you have mailbox
damage on one of the streets named below, please contact the responsible governmental
entity for any damage or a temporary box.
County Roads - 847-827-1164
Wheeling Road (Palatine to Camp
Camp McDonald Road
State Roads - 847-272-1246
Elmhurst Road (83)