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The Police Department is open and taking calls for service 24/7, the public entrance is closed to general public traffic between 3 a.m. to 6:30 a.m. Monday through Friday. A phone is located at the front entrance that connects walk in traffic with a police dispatcher. A police officer will meet the caller at the station.
After hours outside agency requests for assistance - outside law enforcement agencies that require the assistance of the Prospect Heights Police Department are directed to call 847-590-3483 between the hours of 3 a.m. and 6:30 a.m. CST Monday through Friday.
If you received a traffic ticket and you feel that it was issued in error, then we encourage you to set up a hearing before a judge. To do this, you should refer to the bottom of the citation and the accompanying envelope. The instructions on how you can obtain a court hearing are clearly outlined.
If you’ve received an ordinance violation citation and wish to contest, you may come to the Police Center and fill out a request for citation review, if not satisfied with the outcome of the review a adjudication hearing date may be requested.
The Prospect Heights Police Department is on duty 24/7. The Police Center’s public entrance is open for records and administrative requests from 6:30 a.m. to 3 a.m. Monday through Friday. Saturday and Sunday open 24 hours. After 3 a.m. a person may speak with an officer or request assistance by picking up the phone located in the foyer of the Police Center and speaking directly with a dispatcher.